The Lowdown On Contracts
Contracts are always a pain. Companies don’t expect you to read pages and pages of jargon, so you end up signing on a dotted line for something you’re not 100% sure of.
When it comes to surgery, home or abroad, this is a risk you can’t afford to take.
Ask the surgery to provide a document that outlines every legal entitlement clearly, and make sure the agreed price is stated in there as well. Check it over, check it over again, and ask your friends and family to read through it too. Three points to look for are:
1. The Refund Policy – Make sure you’re able to get one. If you change your mind once you arrive, you’ll be upset if you’ve lost thousands of pounds for nothing. Even if you don’t have second thoughts, something else might come up that’ll stop you from going ahead. You never know what’s around the corner, so it’s important to know what options are open to you. Make sure you’ll receive a refund if the surgery doesn’t go ahead with the procedure; if the surgeon becomes ill or something happens to the building, you don’t want to be left out of pocket through no fault of your own.
2. Follow Up Surgery – It’s imperative to understand the follow up clauses. If something does go amiss either during or after your surgery, the surgeon should put it right if they have done something wrong. Think about it: if it’s a reputable surgery they should stand by their surgeons, and trust them not to make a mistake! You shouldn’t have to pay additional fees for follow up surgery, as there are so many companies that now provide reassuring guarantees. With the right provider you’ll be covered for the cost of further surgery, the necessary flights, and accommodation too.
3. Exclusions – Please bare in mind what is included in the contract – this will throw up all the hidden costs that aren’t included – for example. What will happen if you aren’t fit enough to leave hospital on the required day. Does the price include additional nights stay if needed? What about herapin injections the day of your flight, stitches removal if some are remaining when you fly home, DVT risk reduction are TEDS surgical stockings included or medications such as pain killers or antibiotics after you are discharged – will they give you enough until you get home?
Here at Secret Surgery, our policies are out in the open. We want you to know that no matter what happens, we’re here to help. Don’t hesitate to get in contact if you’d like to talk personally.
Don’t miss the next blog (Part 9) Dos and Dont’s – in the meantime remember pick the read the small print!